Shipping

SHIPPING POLICY

During the Coronavirus Pandemic, some shipping channels may be delayed or blocked. We will do everything to ensure your order arrives you as soon as possible.

We aim to ship always carbon neutral! 

 

DESTINATIONS

Our Hong Kong store ships same day within Hong Kong if order is placed before 12 noon. Please send us an email if you need an urgent same day delivery.

We also ship to Australia, China Mainland, Japan, Macao, Malaysia, Philippines, South Korea, Taiwan and Vietnam. For Europe and the Americas please contact us directly via info@chezzaland.com

If you are based in another country please send us an email and we will arrange a shipment individually. 

 

COSTS

Shipping within Hong Kong is free of charge.

International Shipping costs are calculated at checkout or via prior email, based on the total weight of your order and the destination address you provide.

Some international orders may incur additional duties - please check with your local customs authority before ordering.

 

DELIVERY

Please check your shipping address carefully, as typos and incomplete address information are the most common cause of delivery problems and delays.

Delivery times for shipped orders will vary depending on your location and the regional carrier services available there. During peak holiday seasons this can take longer than normal, so order early to be safe!